Important terms for the Use of Subscription Services
1. By accessing any page on the website or making use of any content service, you agree fully to the following terms and conditions:
2. If you ("the customer" or "you") do not agree with these terms and conditions you must leave this website and discontinue your use of the content service without delay, as further use will mean that you have accepted these terms and conditions.
3. The services are provided to you, the customer, by Mobile Content International Ltd ("MCI" or "we" or "us"), a private company registered in the Isle of Man.
4. You can contact our customer care team by email at support@hyvemobile.co.za.
  1. When you subscribe to any of our services, you will receive a confirmation message which will also include additional options for you to unsubscribe from the service. These instructions will contain either an SMS shortcode to which you can send a 'STOP' command in order to cancel the subscription or will contain a web link which you can click on to manage your subscriptions online. These instructions will be provided to you upon activation of any of our services and will be sent to you once every 30 days as a reminder while your subscription remains active.
5. Our services are designed to work with most widely used mobile devices today, but some services may have specific device requirements in order for you to access all the functionality provided. Any specific devices requirements will be communicated to you prior to your acceptance of the service subscription. Please make sure you understand these requirements before subscribing to any service.
6. Standard network rates for calls, SMS, USSD and data apply when accessing any of our services. For more information on these rates, contact your network provider for the charges applicable to your tariff plan.
7. A daily or weekly subscription fee is chargeable for the content services, depending on the specific content service and network fees may apply, as described in the description of each content service.
8. We reserve the right to change the subscription fee amounts from time to time.
9. Errors will be billed for.
10. You agree and confirm that you are over the age of 18 years and are authorised to access, make purchases or payments, and/or make changes to any account, personal information and associated profile settings on any of the content services available to you.
11. In the event that you are not the account holder and/or are not authorised to make use of the relevant content services, you declare that you have obtained the necessary consent for access to and/or to make changes to the relevant accounts, personal information, profile settings, as well as make purchases and payments.
12. It may be required of you to update your personal details to continue using certain functions of the content services. You agree and confirm that you are the authorised person to use the details that you are registering/logging-on with and the information provided to us is accurate and your own personal details.
13. If the personal information provided to us is not your information or is incorrect, we will not be held liable in any way.
14. If we establish that the intention of using incorrect and/or false personal information is to conduct fraud or malicious activities on this portal, you will be criminally prosecuted as per current legislation.
15. You are only permitted and may only use, access, browse, view, amend, download and print the content and details of the content services for lawful and legal purposes.
16. You may not use the service to:
  1. intentionally engage in illegal conduct;
  2. knowingly create, store or disseminate any illegal content;
  3. knowingly infringe copyright or any intellectual property rights or
  4. to send spam or promote the sending of spam or any kind of unsolicited communication.
17. MCI reserves the right to suspend or terminate the services of any customer who does not comply with these terms or any other related contractual obligations.
18. MCI reserves the right to take down any content hosted as part of the service that it considers illegal or for which it has received a valid take-down notice from any authority.
Privacy Policy
1. When you subscribe to any of our Services, interact with us (including via our contact or support channels) or your personal data is otherwise submitted to us, MCI is a ‘data controller’ and gathers and uses certain information about you.
2. In the case of you using or subscribing to our Services using your cellular number, your personal data (cellular number, unless you provide us with additional personal data when you contact us) is collected for the purpose of being used and processed in:
  • personalising the Service to your respective preferences;
  • for the serving of appropriate, tailored advertising to you via the Services;
  • for the purpose of tracking the Service's performance;
  • troubleshooting, data analysis, testing, research and service improvement and/or to identify any technical issues that may occur from time to time;
  • for use in devising additional enhancements or improvements to the Services; and
  • statistical tracking, redundancy and audit purposes.
3. We might also use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that tells us how you use our sites, web-related products and/or Services.
4. We may share information about you with:
  • your mobile network operator;
  • our partners, subsidiaries or agents involved in delivering or advertising the Services;
  • where applicable, credit reference, fraud prevention or business scoring agencies, or other credit scoring agencies;
  • where applicable, debt collection agencies or other debt recovery organisations;
  • law enforcement agencies, regulatory organisations, courts or other public authorities if we have to, or are authorised to by law.
5. We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
6. MCI does not accept responsibility for any unauthorised access or loss of personal data that's beyond our control.
7. If you have any questions about our Privacy Policy or the information we hold about you, kindly contact support@hyvemobile.co.za.
Effect of this Agreement
1. By consenting to this agreement and/or by continuing to use the Service you are bound by the entirety of this Agreement and as such terms may be amended by us from time to time. In the case of any inconsistency between any specific rules and this Agreement, this Agreement shall prevail.
2. We reserve the right to make any amendments to this Agreement, as we deem necessary, in our sole discretion. By continuing to use the Service you are accepting any changes to this Agreement.
Your Representations
1. In accepting this agreement you hereby represent and warrant to us that you:
  1. are located in South Africa;
  2. are aged 18 years or over or have the consent of your parent or guardian to use the service if you are a minor;

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